Question 1

What is Registered Massage Therapy?

Accepted Answer

The practice of Massage Therapy is the assessment of the soft tissue and joints of the body and the treatment and prevention of physical dysfunction and pain of the soft tissues and joints by manipulation to develop, maintain, rehabilitate or augment physical function, or relieve pain. Massage Therapy is one of the 28 healthcare professions in Ontario that’s governed by the Regulated Health Professions Act, 1991.

Question 2

What is Contemporary Medical Acupuncture?

Accepted Answer

Contemporary Medical Acupuncture is a precise nerve stimulation technique in which fine acupuncture needles are inserted into anatomically-defined neurofunctional sites and stimulated manually or with electricity for the therapeutic purpose of modulating abnormal activity of the nervous system.
 
Contemporary Medical Acupuncture can be used to treat musculoskeletal pain, movement disorders, sports injuries, headaches, stress-related disorders and chronic pain. 
 
Treatments can result in transient disappearance of symptoms and other times result in permanent resolution of the dysfunction, especially when dysregulation of the nervous system is prominent.

Question 3

How is Contemporary Medical Acupuncture billed?

Accepted Answer

Contemporary medical acupuncture is an option to add to your message therapy treatment at no additional cost.  It cannot be billed as an acupuncture treatment, only under massage as it is used as a modality within massage therapy.

Question 4

What happens in a treament?

Accepted Answer

Your treatment will include a health history intake and interview regarding changes/updates to conditions, orthopaedic assessment (verbal, palpation), hands on treatment time and home care recommendations, questions and answer period.
 
There is the option to add contemporary medical acupuncture a modality within your massage therapy treatment. 
 
Your consent and comfort is always at the forefront of any massage therapy session.

Question 5

What's the best way to prepare for a massage?

Accepted Answer

The following recommendations may help improve your treatment experience:
 
Try to arrive 5-10 minutes before your appointment. This is allow time to get settled in in and update any paperwork without cutting into your treatment time. 
 
Turn off your phone and calm your mind. Take a few deep breaths and focus on your wellbeing. 
 
Avoid over caffeinating prior to coming in, as it can hinder your parasympathetic nervous system (the rest-and-digest system which helps you calm down.)
 
Avoid pain medication, alcohol or other drugs on the day of your massage.

Question 6

Do you do direct billing?

Accepted Answer

Not at the moment.  However, I do provide an insurance receipt which, nowadays are simple to submit through your insurance provider's phone app or website.

Question 7

Do prices include HST?

Accepted Answer

No, they do not. Please add on an additional 13% for HST.

Question 8

Are your locations wheelchair acessible?

Accepted Answer

Unfortunately, there are no ramps at 390 Dupont. There is a flight of stairs leading to the second floor only.

Question 9

What are my rights as a client?

Accepted Answer

As a client seeking massage therapy treatment, you have the right to:
Access safe, confidential and ethical care. 
Be fully informed about the treatment plan along with the risks and benefits before beginning Massage Therapy. 
Ask questions or raise concerns with your Massage Therapist about the recommended care. 
Bring a person along with you to the appointment while you’re being assessed or treated. 
Give or refuse consent. You can also withdraw your consent at any time during treatment. 
Be assured that your health information stays confidential. 
Ask to see or transfer your health record to another health professional any time, for any reason.

Question 10

Is there parking?

Accepted Answer

There is parking outside 390 Dupont, 3 dedicated spots are reserved for the Grateful Den.

Question 11

How do I get there by TTC?

Accepted Answer

The Grateful Den is located at 390 Dupont St, Unit 201. The space is a 2 minute walk West from Dupont station on the North side of the street. Look for a turquoise 'The Grateful Den' sign to the West side of 390 Dupont and take the stairs up to the second floor.

Jacqueline RMT

Frequently Asked Questions